Mastercard Payment Gateway Services (MPGS) service disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted May 26, 2023 - 08:55 WIB

Identified

Dear Customers,

We are currently experiencing an disruption with our partner's (MPGS) services. During this disruption, there will be impact on your payment processing.

Impact:
- Merchants will experience intermittent errors of 500: server_error
- Merchants can attempt to retry payments

We apologise for the inconvenience and will update you as soon as our partner's services recover.

Sincerely,
Xendit Customer Success

Posted May 26, 2023 - 00:28 WIB

This incident affected: API (Cards).