We are currently seeing delays in processing Payouts, Disbursements to IDR destinations with amount 10000-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Posted Apr 17, 2026 - 07:50 WIB
Update
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000 Other banks and Ewallets: 5000-250000000
Posted Apr 17, 2026 - 06:30 WIB
Identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000 Other banks and Ewallets: 5000-250000000
Posted Apr 17, 2026 - 06:20 WIB
This incident affected: Indonesia - Payouts (Disbursement - BSI, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.