Delay in activation of VAs for new accounts
Incident Report for Xendit
This incident has been resolved.
Posted Nov 07, 2023 - 17:38 WIB
A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2023 - 16:58 WIB
The issue has been identified and a fix is being implemented.
Posted Nov 07, 2023 - 16:41 WIB
Dear customers,

We are seeing a delay in the activation of the VA product for new accounts.
We are currently investigating and will keep you posted.
Posted Nov 07, 2023 - 16:20 WIB
This incident affected: Dashboard (Onboarding) and Callback (Virtual Account).