Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Apr 27, 2025 - 17:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000

Posted Apr 27, 2025 - 14:01 WIB

This incident affected: Philippines - Payouts (Disbursement - GCASH, Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.