Webhooks Disruption

Incident Report for Xendit

Resolved

Dear Merchants,

We detected a disruption to our webhooks during a routine database upgrade between the hours of 2:46am WIB - 3:17am WIB (31 minutes). We are currently in the process of reconciliation to find unsent webhooks. For potential duplicate webhooks, merchants are advised to rely on the idempotency key to guard against such occurences.

We're sorry for the inconvenience.

Posted May 08, 2026 - 05:43 WIB