We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
Posted Aug 26, 2026 - 17:30 WIB
Update
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
Posted Aug 26, 2026 - 17:10 WIB
Update
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
Posted Aug 26, 2026 - 17:00 WIB
Update
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
Posted Aug 26, 2026 - 16:40 WIB
Update
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
Posted Aug 26, 2026 - 16:00 WIB
Identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 5000-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Posted Aug 26, 2026 - 15:10 WIB
This incident affected: Indonesia - Payouts (Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.