Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Feb 02, 2024 - 06:10 WIB

Identified

Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999

Posted Feb 02, 2024 - 05:10 WIB

This incident affected: Indonesia - Payouts (Disbursement - BSI, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.