Disruption in Registration and Activation Flow

Incident Report for Xendit

Resolved

Dear Valued Customers,

The issue has been fixed and you can continue with your registration and activation processes.

We deeply apologize for the inconvenience and the sudden announcement.

Thank you for your understanding and cooperation.

Regards,

Xendit Customer Support

Posted Feb 22, 2023 - 15:48 WIB

Investigating

Dear Valued Customers

We have detected issues in our services registration and activation services.

The main impacts of this issue are:
- The user registration and activation process will be getting unknown server error
- Channel activation process will be getting unknown server error

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.

We deeply apologize for the inconvenience and the sudden announcement.

Thank you for your understanding and cooperation.

Regards,

Xendit Customer Support

Posted Feb 22, 2023 - 15:42 WIB