Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Jun 25, 2026 - 10:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Jun 25, 2026 - 05:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Posted Jun 25, 2026 - 04:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Jun 25, 2026 - 04:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000
Posted Jun 25, 2026 - 03:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000
Posted Jun 25, 2026 - 01:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-250000000
BRI: 10000-100000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 5000-250000000
Posted Jun 24, 2026 - 23:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 5000-250000000
Posted Jun 24, 2026 - 23:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Jun 24, 2026 - 22:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 250000001-1000000000
PERMATA: 1-4999, above 250000001
Posted Jun 24, 2026 - 21:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
PERMATA: 1-4999, above 250000001
Posted Jun 24, 2026 - 20:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Jun 24, 2026 - 15:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Posted Jun 24, 2026 - 05:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-4999, 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Posted Jun 24, 2026 - 04:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-4999
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Posted Jun 24, 2026 - 04:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-4999, 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Posted Jun 24, 2026 - 04:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-4999
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Posted Jun 24, 2026 - 04:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Jun 24, 2026 - 03:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Jun 24, 2026 - 01:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Jun 24, 2026 - 01:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-250000000
BRI: 10000-100000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Posted Jun 23, 2026 - 23:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Posted Jun 23, 2026 - 23:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Jun 23, 2026 - 22:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 250000001-1000000000
PERMATA: 1-4999, above 250000001
Posted Jun 23, 2026 - 21:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
PERMATA: 1-4999, above 250000001
Posted Jun 23, 2026 - 20:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Jun 23, 2026 - 19:40 WIB
This incident affected: Indonesia - Payouts (Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.