Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Jun 14, 2025 - 05:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Jun 14, 2025 - 05:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 10000001
Posted Jun 14, 2025 - 05:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001
Posted Jun 14, 2025 - 05:10 WIB
This incident affected: Indonesia - Payouts (Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.
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