Mandiri VA Network Disruption

Incident Report for Xendit

Resolved

Dear Customers,

This issue has been resolved. Please let us know if you still encounter any issue for Mandiri VA

Kind regards,

Xendit Customer Support

Posted Nov 16, 2023 - 14:05 WIB

Identified

Dear Customers,

We detected intermittent network disruption with our infrastructure provider which receives our connection from Mandiri for VA payments since 12:03 GMT+7

Impact:
- Intermittent failure for Inquiry for Mandiri VA
- Intermittent failure for Payments to Mandiri VA

We are working closely with our infrastructure partner to resolve this issue.

Sorry for the inconvenience caused.
Xendit Customer Support

Posted Nov 16, 2023 - 12:25 WIB

This incident affected: Indonesia - Payments (Virtual Account - Mandiri).