Disruption to Disbursements

Incident Report for Xendit

Resolved

The incident has been resolved.
All delayed disbursements have been processed. We thank you for your patience

Posted Jul 12, 2020 - 11:57 WIB

Monitoring

Disbursements has been operating again normally and we are actively monitoring the progress to ensure all delayed disbursements will be processed

Posted Jul 12, 2020 - 11:34 WIB

Investigating

Dear Customer,
We have identified disbursements delay to BNI, BRI, and MANDIRI recipients
We are working together with our bank partners to resolve this issue as soon as possible

Posted Jul 12, 2020 - 11:22 WIB

This incident affected: API (xenDisburse).