Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Apr 01, 2026 - 07:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BRI: 1-9999, above 100000001

Posted Apr 01, 2026 - 05:40 WIB

This incident affected: Indonesia - Payouts (Disbursement - BRI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.