Disbursements Disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Sep 07, 2021 - 18:36 WIB

Investigating

Dear Customers,

We are currently experiencing issues with our disbursement partner.

Impact:

All disbursements to BNI, BRI, Mandiri are not affected.
Disbursements to other banks with amounts up to IDR 25,000,000 are not affected
Disbursements to other banks with amounts from IDR 25,000,000 to IDR 100,000,000 will be kept pending in our system until the issue is resolved.

Sincerely,
Xendit Customer Support

Posted Sep 07, 2021 - 18:25 WIB

This incident affected: Callback (Payouts).