Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Aug 02, 2025 - 00:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
PH_UBP: above 50001
Posted Aug 02, 2025 - 00:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
Posted Aug 01, 2025 - 23:50 WIB
This incident affected: Philippines - Payouts (Disbursement - BPI, Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.