BCA Disbursement Disruption

Incident Report for Xendit

Resolved

Dear Customers,

We are identified disbursement to BCA disruption at 10:20 PM - 10:45 PM.
The issue already resolved and the disbursement to BCA return to normal operation

Impact:
- Delayed process for disbursement to BCA

We suggest you to do the following action:
- Check for any remaining pending disbursement to BCA in the morning, following the partner uptime in here; https://docs.xendit.co/xendisburse/limits-and-processing-times#when-will-my-money-arrive

We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co

Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support

Posted Jan 24, 2023 - 22:30 WIB