Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Sep 20, 2026 - 00:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
PH_MET: 1-50000
PH_SEC: above 50001
Posted Sep 19, 2026 - 23:40 WIB
This incident affected: Philippines - Payouts (Disbursement - BPI, Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.