Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Nov 04, 2025 - 15:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BSI: 1-9999, 100000001-250000000

Posted Nov 04, 2025 - 14:30 WIB

This incident affected: Indonesia - Payouts (Disbursement - BSI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.