Cards - BCA PG Get Payment Options disruption

Incident Report for Xendit

Resolved

This incident has been resolved and BCA PG transactions are performing as per usual.

Posted Mar 20, 2023 - 21:00 WIB

Identified

Our partner has confirmed that they are experiencing an issue and are working on a fix.

Posted Mar 20, 2023 - 18:42 WIB

Investigating

We are observing a disruption in BCA PG transactions using the Get Payment Options API. All transactions that use this API are currently failing. We are checking with our bank partner and will update when we have more information.

Meanwhile, customers may wish to direct end users to other payment methods instead of BCA cards.

Posted Mar 20, 2023 - 17:53 WIB

This incident affected: API (Cards) and Credit/Debit Cards (Credit/Debit Cards).