Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Feb 18, 2024 - 15:40 WIB

Update

Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: All amount

Posted Feb 18, 2024 - 15:33 WIB

Identified

Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Posted Feb 18, 2024 - 15:20 WIB

This incident affected: Indonesia - Payouts (Disbursement - BNI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.