Payouts Disruption in Philippines

Incident Report for Xendit

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: All amount
Posted Sep 27, 2026 - 04:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Sep 27, 2026 - 04:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Posted Sep 27, 2026 - 04:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Sep 27, 2026 - 03:40 WIB
This incident affects: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.