Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Nov 01, 2026 - 12:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-4999
Posted Nov 01, 2026 - 08:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-4999, above 250000001
Posted Nov 01, 2026 - 06:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-4999, above 250000001
PERMATA: All amount
Posted Nov 01, 2026 - 05:50 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-4999, above 250000001
Posted Nov 01, 2026 - 04:30 WIB
This incident affected: Indonesia - Payouts (Disbursement - Mandiri, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.