Disbursement Disruption

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Nov 22, 2023 - 21:20 WIB

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 22, 2023 - 21:11 WIB

Investigating

Dear customer,

We are currently experiencing issues with ID disbursements.

Impact:
Disbursements and payouts with amount 1-9,999 will be failed.
Disbursements and payouts with amount 100,000,001-250,000,000 will experience delays in processing.
Except for destination BNI, BRI, MANDIRI, BSS, BCA and PERMATA
Posted Nov 22, 2023 - 10:05 WIB
This incident affected: Indonesia - Payouts (Disbursement - Other Indonesia banks and E-Wallets).