This incident has been resolved.

The frequency of intermittent issues has been reduced but still happening. We are monitoring the error rate and continue to work on the resolution.

We are continuing to work with ShopeePay for resolution.

Dear Customers,

ShopeePay is currently experiencing intermittent technical issues.
During this time, payments via ShopeePay will fail intermittently.

We are in coordination with ShopeePay for resolution.

Sincerely,
Xendit Customer Support