Resolved
Dear Valued Customers,
We have detected issues with our E-Wallet refund through POST https://api.xendit.co/refunds from 8 June 11:38 AM GMT+7. The issue has been resolved on 9 June 04:07 PM GMT+7
Impact:
- You may get 400 error code from this endpoint for E-Wallet refund
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry all the impacted transactions again
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Posted Jun 09, 2026 - 16:54 WIB
This incident affected: Vietnam - Payments (E-Wallets - Appota, E-Wallets - ShopeePay, E-Wallets - VNPT Wallet, E-Wallets - ZaloPay), Indonesia - Payments (E-Wallets - Astrapay, E-Wallets - Dana, E-Wallets - Jenius Pay, E-Wallets - LinkAja, E-Wallets - NexCash, E-Wallets - OVO, E-Wallets - ShopeePay, E-Wallets - GoPay, E-Wallets - GoPay Recurring), Thailand - Payments (E-Wallets - TrueMoney, E-Wallets - Line Pay, E-Wallets - WeChat Pay, E-Wallets - ShopeePay), API (Payment APIs), Malaysia - Payments (E-Wallets - Alipay, E-Wallets - Touch n Go, E-Wallets - ShopeePay, E-Wallets - Grabpay, E-Wallets - WeChat Pay), and Philippines - Payments (E-Wallets - GCash, E-Wallets - Grabpay, E-Wallets - Paymaya, E-Wallets - ShopeePay).