Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Oct 12, 2026 - 13:50 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000

Posted Oct 12, 2026 - 13:40 WIB

This incident affected: Indonesia - Payouts (Disbursement - BSI, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.