Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Aug 30, 2025 - 03:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-9999, 50000001-250000000

Posted Aug 30, 2025 - 03:01 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-250000000

Posted Aug 29, 2025 - 23:20 WIB

This incident affected: Indonesia - Payouts (Disbursement - Mandiri, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.