Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Oct 10, 2025 - 23:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000
PH_SEC: above 50001
Posted Oct 10, 2025 - 22:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000
Posted Oct 10, 2025 - 22:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000
PH_SEC: above 50001
Posted Oct 10, 2025 - 22:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Oct 10, 2025 - 21:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: 1-50000
Other banks and Ewallets: 1-50000
Posted Oct 10, 2025 - 21:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Oct 10, 2025 - 21:30 WIB
This incident affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.
← Current Status Powered by Atlassian Statuspage