Disruption in RCBC Direct Debit

Incident Report for Xendit

Resolved

Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Posted Nov 24, 2023 - 23:38 WIB

Identified

Dear Valued Customers,

We have detected issues with DIRECT DEBIT RCBC payments due to disruption on our partner's end.

Impact:
- Merchants may encounter 5xx errors when creating Direct Debit payments for this channel.


We are investigating and will keep this page updated as we hear news from our partner.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Posted Nov 24, 2023 - 20:38 WIB
This incident affected: Philippines - Payments (Direct Debit - RCBC).