System Upgrade for Virtual Account and Retail Outlet

Scheduled Maintenance Report for Xendit

Completed

The scheduled maintenance has been completed.

Posted Dec 14, 2023 - 05:00 WIB

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 14, 2023 - 00:00 WIB

Scheduled

Dear valued customers,

We would like to notify you that Xendit will be performing a system upgrade in the production environment for Virtual Account and Retail Outlet. The goal of this system upgrade is to improve our network latency.

Date: 14 December 2023
Time: 00:00 - 05:00 GMT+7
Affected Markets: Indonesia & Vietnam

While we are not expecting a full downtime for Virtual Account and Retail Outlet payments, you may experience during this period intermittent delays of up to 30 minutes in payment status updates, queries, and notifications. Should there be a service disruption, we will inform you via the Xendit status page.

You can monitor the upgrade progress here on the Xendit status page.

Thank you for your understanding and cooperation.

For any related inquiries, please contact help@xendit.co.

Best regards,
Xendit Team

Posted Dec 12, 2023 - 21:35 WIB

This scheduled maintenance affected: Indonesia - Payments (Over-The-Counter Payments - Alfamart, Over-The-Counter Payments - Indomaret, Virtual Account - BCA, Virtual Account - BJB, Virtual Account - BNC, Virtual Account - BNI, Virtual Account - BRI, Virtual Account - BSI, Virtual Account - BSS, Virtual Account - CIMB, Virtual Account - DBS, Virtual Account - Mandiri, Virtual Account - Permata).