VIRTUAL_ACCOUNT VIETCAPITAL Vietnam Disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Feb 26, 2026 - 13:43 WIB

Investigating

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT VIETCAPITAL creation due to disruption on our partner's end.

Impact:
- Virtual accounts creation might return 500 response intermittently

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Posted Feb 26, 2026 - 12:12 WIB

This incident affected: Vietnam - Payments (Virtual Account - Vietcapital).