Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Oct 28, 2026 - 07:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: above 250000001

Posted Oct 28, 2026 - 04:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Posted Oct 28, 2026 - 01:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Posted Oct 27, 2026 - 23:00 WIB

This incident affected: Indonesia - Payouts (Disbursement - BNI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.