QRIS transactions disruption

Incident Report for Xendit

Resolved

This incident has been resolved and QRIS operations have resumed normal performance. We sincerely apologise for the disruption to the service.

Posted Mar 19, 2023 - 17:21 WIB

Investigating

Dear customers

We are experiencing a disruption to all QRIS services in Indonesia. This impacts all QRIS operations across all channels, from creation to payment.

We are urgently investigating this issue. Meanwhile we recommend that you direct your end users to an alternative form of payment other than QRIS, if possible. We sincerely apologise for the inconvenience caused.

Posted Mar 19, 2023 - 16:45 WIB

This incident affected: Callback (QR Codes) and API (QR Codes).