Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

Partner has confirmed resolution, and our monitors are green.

Posted Feb 08, 2024 - 16:15 WIB

Identified

Dear valued costumers,

We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner. Our partner has acknowledged the issue and is working on a fix.

PH_UBP: above 50001
PH_BOC: 1-50000
PH_BRB: 1-50000
PH_EWB: 1-50000
PH_GRABPAY: 1-50000
PH_RCBC: 1-50000
PH_UDP: 1-50000
PH_UNO: 1-50000

Posted Feb 08, 2024 - 14:44 WIB

This incident affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.