Permata Virtual Accounts may now receive payments successfully.
But disbursement to Permata destination account will still likely fail or be delayed.
Posted Feb 26, 2021 - 11:38 WIB
Update
We're still seeing intermittent errors for Permata Virtual accounts & Disbursements to Permata. We will keep monitoring the situation & liaise with our channel partner.
Posted Feb 26, 2021 - 11:13 WIB
Monitoring
We're starting to see virtual accounts and disbursements able to be processed again. We will monitor to ensure that services are back to normal.
Posted Feb 26, 2021 - 11:10 WIB
Update
We're also seeing impacts to Permata Virtual Accounts. Accepting payments via Permata VA will fail intermittently.
Posted Feb 26, 2021 - 10:44 WIB
Investigating
Dear customers,
We have currently identified problems with sending disbursements to Permata destination accounts. We're working with our channel partners to resolve this issue.
Posted Feb 26, 2021 - 10:31 WIB
This incident affected: API (Virtual Accounts, xenDisburse) and Dashboard (Batch Disbursements).