Scheduled Maintenance Notice: December 17, 2026

Scheduled for Dec 17, 03:00 - 04:00 WIB

Scheduled

Dear Valued Merchant,

Please be informed Xendit will conducting scheduled maintenance season. We will be using this time to upgrade the databases behind Xendit's core transaction systems to maintain our platform's efficiency and reliability.

Please find the maintenance details below:

Maintenance Schedule:
Start: December 17, 2026, 03:00 (GMT+7)
End: December 17, 2026, 04:00 (GMT+7)
Duration: 1 hour

Expected Service Impact:
During this maintenance window:
- Dashboard and reporting services will be unavailable.
- Payment Acceptance services will continue to function without disruption. Your customers will not experience any interruptions to their payments. Instant settlements will experience a temporary delay and will resume after the window.
- Payout and Remittance services will be held in the "PENDING" status and processed automatically once services resume.

Please refer to our help article for a full list of affected services. (https://help.xendit.co/hc/en-us/articles/63665866779545-Scheduled-Maintenance-December-17-2026-03-00-to-04-00-GMT-7)

Thank you for your patience and understanding.
Should you need further assistance, please contact us at help@xendit.co

Best regards,
Xendit Team
Posted Nov 11, 2026 - 16:40 WIB
This scheduled maintenance affects: Dashboard (Dashboard), Indonesia - Payouts (Disbursement - BCA, Disbursement - BRI, Disbursement - BNI, Disbursement - BSI, Disbursement - Mandiri, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets, Batch Payout), Philippines - Payouts (Disbursement - BDO, Disbursement - BPI, Disbursement - GCASH, Disbursement - Paymaya, Disbursement - Coins.ph, Disbursement - Other Philippines banks and E-Wallets, Batch Payout), Thailand - Payouts (TH All Destinations), Malaysia - Payouts (Disbursement - UOB), Global Payouts (Global Payouts - EUR, Global Payouts - GBP, Global Payouts - MYR), Mexico - Payouts (Disbursement - SPEI, Batch Payout), and Remittance Payouts.
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