Mobile Banking Disruption for Krungthai Bank Channel

Incident Report for Xendit

Resolved

Dear Customers,

We’ve worked with our partner received notice that this is resolved.

We are working with our partner to understand the reasons for their extended downtime.

Best regards,
Xendit Team
Posted Nov 02, 2026 - 09:37 WIB

Identified

Dear Customers,

We have identified issues with customers attempting to make transactions with the mobile banking channel for Krungthai Bank.

Customers will not receive notifications of successful transactions.

We are reaching out to our partner for this issue.

Best Regards,
Xendit Customer Service
Posted Oct 19, 2026 - 15:30 WIB
This incident affected: Thailand - Payments (Mobile Banking - Krungthai Bank).