Payouts Disruption in Indonesia

Incident Report for Xendit

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Posted Oct 10, 2026 - 05:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Posted Oct 10, 2026 - 04:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Posted Oct 10, 2026 - 01:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
Posted Oct 09, 2026 - 23:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Posted Oct 09, 2026 - 22:30 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
Posted Oct 09, 2026 - 22:20 WIB
This incident affects: Indonesia - Payouts (Disbursement - BCA, Disbursement - BNI, Disbursement - BSI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.