Delayed Callback for Virtual Account Creation and Update

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Jul 25, 2022 - 21:04 WIB

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 25, 2022 - 20:55 WIB

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 25, 2022 - 20:54 WIB

Investigating

Dear Customers,

We are currently facing an issue with VA Creation and Update Callback and you might experience some delays.

Impact:
- Creation/update Callback would be delayed

We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co

Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support

Posted Jul 25, 2022 - 20:49 WIB

This incident affected: Callback (Virtual Accounts).