Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Feb 28, 2026 - 05:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Feb 28, 2026 - 03:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: 1-50000
Other banks and Ewallets: 1-50000
Posted Feb 28, 2026 - 03:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Feb 28, 2026 - 02:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: 1-50000
Other banks and Ewallets: 1-50000
Posted Feb 28, 2026 - 02:10 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Feb 28, 2026 - 01:50 WIB
This incident affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.
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