BSI Digital Channel Maintenance

Scheduled Maintenance Report for Xendit

Completed

The scheduled maintenance has been completed.
Posted May 16, 2026 - 07:00 WIB

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 15, 2026 - 21:30 WIB

Scheduled

Dear Valued Merchants,

Please be informed that BSI will be conducting a system maintenance on May 15, 2026 at 09:30 PM until May 16, 2026 at 07:00 AM (GMT+7).

During this maintenance period, BSI will temporarily close their digital channels, including:

- BYOND
- Internet Banking
- ATM
- Other BSI digital platforms

As a result, BSI customers will not be able to access their accounts or perform transactions, including payments via BSI channels.

Please note that Virtual Account (VA) creation will remain available, however, we kindly advise merchants to anticipate potential payment disruptions from BSI customers during this period.

We recommend avoiding or preparing for potential delays in transactions involving BSI during the maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding.

For any further questions or inquiries, please feel free to contact our support team.

Sincerely,
Xendit Team
Posted May 15, 2026 - 14:01 WIB
This scheduled maintenance affected: Indonesia - Payments (Virtual Account - BSI).