Disbursements delayed
Incident Report for Xendit
Resolved
This incident has been resolved.
Posted Sep 15, 2023 - 19:04 WIB
Update
All systems are functioning normally now. Backlog has been cleared for disbursements.
Posted Sep 15, 2023 - 18:27 WIB
Monitoring
Direct debit has been observed to be fully recovered
Posted Sep 15, 2023 - 17:49 WIB
Update
Performance on disbursements is improving, downgrading from major to partial outage.
Posted Sep 15, 2023 - 17:46 WIB
Update
direct debit is switched back on, monitoring.
Posted Sep 15, 2023 - 17:28 WIB
Update
We are continuing to investigate this issue.
Posted Sep 15, 2023 - 17:12 WIB
Update
Direct debit is currently experiencing a major outage.
Posted Sep 15, 2023 - 17:10 WIB
Update
We are continuing to investigate this issue.
Posted Sep 15, 2023 - 16:24 WIB
Investigating
There is a partial outage for Indonesia, and a major outage for Philippines and all other countries.
We are currently investigating.
Posted Sep 15, 2023 - 15:54 WIB
This incident affected: Indonesia - Payments (Direct Debit - BRI, Direct Debit - Mandiri), Philippines - Payouts (Disbursement - BDO, Disbursement - BPI, Disbursement - GCASH, Disbursement - Other Philippines banks and E-Wallets, Batch Payout), Dashboard (Dashboard Withdrawals, Autowithdrawal, Batch Disbursements), and Indonesia - Payouts (Disbursement - BCA, Disbursement - BRI, Disbursement - BNI, Disbursement - Mandiri, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets, Batch Payout).