We are continuing to monitor for any further issues.
Posted Jul 16, 2026 - 11:53 WIB
Monitoring
We have observed that performance has returned to a normal baseline, and confirmed with our partner that they have identified the underlying issue observed the same. We will continue to monitor the situation in the coming hours while working with our partner to ensure a durable and timely resolution.
Posted Jul 16, 2026 - 11:53 WIB
Investigating
Dear Valued Customers,
We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner.
Impact:
You will experience an intermittent disruption and potentially won't be able to authorize transactions during this period.
We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner.
Sorry for the inconvenience caused.
Sincerely, Xendit customer service
Posted Jul 16, 2026 - 10:00 WIB
This incident affects: Credit/Debit Cards (Credit/Debit Cards).