PH_ROB Disbursement Delay

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Nov 22, 2022 - 19:46 WIB

Identified

Dear Valued Customers,

We were informed that Disbursements, Withdrawals and Remittance to PH_ROB is currently encountering intermittent connectivity.

Impact:
- All operation to PH_ROB (Philippines) Channel with amount under PHP 50,000 will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance
- Batch Disbursement

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Thank you for your understanding and cooperation.
Xendit Team

Posted Nov 22, 2022 - 12:42 WIB

This incident affected: Callback (Payouts).