🇵🇭 GCash - Degraded performance

Incident Report for Xendit

Resolved

Between at 10:35AM-10:52AM GMT+8, we detected intermittent issues on just over 5% of payment requests to GCash. If you were using our API to create GCash payments, this may have resulted in a `SERVER_ERROR` response.

We've raised the incident to Gcash, and have observed a stable connection since 10:52AM. We will continue to monitor and make updates here if anything changes.

For any payment attempts that did not go through due to this issue, you can safely retry the payments. Please feel free to contact your account manager or help@xendit.co if you have any questions.

Posted Jun 27, 2022 - 10:09 WIB

This incident affected: Philippines - Payments (E-Wallets - GCash).