Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 22, 2026 - 01:00 WIB
Scheduled
Dear Valued Merchants,
We are writing to inform you of upcoming scheduled maintenance by our upstream network provider, Cloudflare, which may affect API response times.
Maintenance Time Window:
Start Time: January 22nd, 2026, 01:00 AM WIB (GMT+7) End Time: January 22nd, 2026, 06:00 AM WIB (GMT+7) Duration: 5 hours
During this period, our network provider will be performing scheduled maintenance at their Jakarta (CGK) datacenter. This is a routine operation to ensure the stability and security of the network infrastructure supporting our services.
Traffic may be automatically re-routed from the Jakarta location to alternative datacenters to maintain connectivity.
There is a possibility of a slight increase in latency for API responses during this maintenance window, particularly for end-users located in the affected region. We do not anticipate any downtime or failed requests; services will remain available.
No action is required on your part. Our engineering team will be closely monitoring the situation throughout the maintenance window to ensure service reliability remains optimal.
We appreciate your understanding and continued trust in Xendit.