Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Jul 03, 2026 - 22:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-9999, 100000001-250000000

Posted Jul 03, 2026 - 21:40 WIB

This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - BSI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.