Please be informed that our bank partner will be conducting scheduled maintenance to enhance their systems. During this period, Cards and Direct Debit Payment will be impacted. Please find the details below:
Maintenance Schedule: Start Time: Nov 8, 2026 — 01:00 AM (GMT+8) End Time: Nov 8, 2026 – 02:30 AM (GMT+8) Duration: 1h30m
Impacts: - Card Payments: Users may experience issues with certain card transactions during the maintenance window - Direct Debit: UBP Direct Debit services will be temporarily unavailable
We sincerely apologize for the inconvenience. If you need further assistance, please contact us at help@xendit.co
Thank you for your understanding and cooperation.
Regards,
Xendit Merchant Support
Posted Nov 04, 2026 - 13:12 WIB
This scheduled maintenance affects: Credit/Debit Cards (Credit/Debit Cards) and Philippines - Payments (Direct Debit - Unionbank, Direct Debit - Unionbank Online Banking).