Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Aug 02, 2025 - 05:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Posted Aug 02, 2025 - 04:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-4999, above 250000001
Posted Aug 02, 2025 - 04:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Posted Aug 02, 2025 - 04:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BNI: above 250000001
Posted Aug 02, 2025 - 04:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Posted Aug 02, 2025 - 01:00 WIB
This incident affected: Indonesia - Payouts (Disbursement - BNI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.