Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Feb 21, 2026 - 01:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
Posted Feb 21, 2026 - 01:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-9999, above 100000001
Posted Feb 21, 2026 - 01:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: All amount
Posted Feb 21, 2026 - 00:50 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
Posted Feb 20, 2026 - 23:40 WIB
This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.